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FAQ

  • How long does delivery take?
    Orders are usually delivered within 7–10 working days from the date of dispatch. You’ll receive a tracking link as soon as your item is on its way.
  • Can I change or cancel my order?
    If your order hasn’t yet shipped, we’ll do our best to accommodate changes or cancellations.
  • What is your returns policy?
    We offer free returns within 30 days of delivery. Items must be unused and in their original packaging.
  • How can I contact customer service?
    You can reach us anytime via our live chat or contact form. We aim to respond within 1 working day.
  • Do your wardrobes require assembly?
    Yes, most of our wardrobes come flat-packed for safe delivery and will require self-assembly. Each product includes clear instructions, and many items can be assembled with basic tools.
  • Do you offer free shipping?
    Yes! We offer free standard shipping across the UK on all our products — no minimum spend required.
  • Do you offer an assembly service?
    We currently do not offer an assembly service, but we’re happy to recommend third-party providers in your area if needed.
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