Shipping & Returns
Shipping Policy
We provide fast, reliable, and cost-effective delivery options for customers worldwide. Every order is carefully packaged to ensure it arrives in perfect condition. Delivery costs vary depending on the size and weight of your order, as well as your location. Orders over £60 qualify for free delivery. For full details on our shipping policy, please check our FAQs or get in touch with us.
Standard delivery typically takes 7-10 days. Some products are available for express delivery from UK and EU stock, with a 24-48 hour service. If you would like to check availability for express delivery, please contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you change your mind or are not entirely happy with your product, you can return it within 30 days of receiving your order. Simply let us know within this period, and once your return is approved, you will have 14 days to send the item(s) back. After this timeframe, refunds will no longer be available; however, we may still be able to offer a partial refund, store credit, or an exchange.
Our returns process is simple and hassle-free. Once we receive and inspect the returned item, we will issue either a refund or an exchange. Items can be returned by post or dropped off at a designated location, with Royal Mail returns usually free of charge.
To request a return, please contact us, and we will get back to you within 24 hours. Please do not return any items without prior approval, as unauthorised returns may result in lost goods and no refund being issued. Once approved, refunds will be processed to your original payment method within 2-7 business days.