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Privacy Policy

Effective Date: 29 April 2025

At discountwardrobes.co.uk ("we", "us", or "our"), we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, and reassures you that your data is never sold or shared with third parties.

1. Information We Collect

When you visit or purchase from our site, we may collect the following personal information:

  • Contact details – name, email address, phone number

  • Delivery and billing details – postal address and payment method (securely handled by payment processors)

  • Order information – products purchased, dates, and preferences

  • Technical information – IP address, browser type, device type, and pages visited (collected via cookies)

2. How We Use Your Information

We collect and use your information only for the following purposes:

  • To process and deliver your orders

  • To contact you about your order or respond to inquiries

  • To improve our website, services, and user experience

  • To comply with UK laws and regulations

We do not use your data for marketing, unless you have explicitly opted in.

3. Information Sharing

We do not sell, rent, or share your personal data with any third parties for marketing or advertising purposes.

Your information may be shared only with:

  • Trusted service providers who help us fulfil your order (e.g., payment processors, courier services)

  • Legal or regulatory authorities if required to comply with applicable laws

All third-party service providers are contractually bound to protect your data.

4. Data Security

We use industry-standard security measures to protect your personal data from loss, misuse, or unauthorised access. This includes secure servers, SSL encryption, and restricted access protocols.

While no system is entirely immune to risk, we are committed to maintaining a high standard of security at all times.

5. Data Retention

We retain your data only as long as necessary to:

  • Fulfil your order and provide customer service

  • Meet legal and tax obligations

  • Handle any future queries or returns

When no longer needed, your data is securely deleted or anonymised.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw consent (where processing is based on consent)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please email privacy@discountwardrobes.co.uk.

7. Cookies

Our website uses cookies to enhance your browsing experience and to analyse website performance. You can manage your cookie preferences via your browser settings. For more details, see our Cookie Policy (coming soon).

8. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page, and we recommend reviewing it periodically.

9. Contact Us

If you have any questions or concerns about how your personal information is handled, please contact us.

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